Politique de remboursement

Refunds

All of our products are non-refundable, but if you have received a product that is defective you are entitled to a full refund, which can be arranged by getting in touch with us at info@ross-of-edinburgh.co.uk

Returns

For logistical reasons, Ross’s of Edinburgh does not accept returns unless exceptional circumstances apply.

Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyond our reasonable control including without limitation, strikes, lock outs and other industrial action, breakdown of system or network access, flood, fire, explosion or accident